FREQUENTLY ASKED QUESTIONS ABOUT WEBSTER PACKS

What are the benefits of Webster Packs?

Webster-pak makes taking medication safer. Your weekly medication is set out for you, it’s a visible reminder making it easy to keep track of your medicine. It has a low vision option if you have trouble with your eyesight. And it’s sealed and secure to prevent spills or mix ups.

Will I still need to see my Doctor?

Absolutely, Webster-pak is designed to ensure you take the medication your doctor prescribes correctly. Visiting your doctor regularly gives them an opportunity to review your medication and make decisions as appropriate based on your medical needs.

What if I go to Hospital?

Webster-pak shows what medication you are taking which can be critical in an emergency.

What if I need a new prescription?

Speak to your doctor about repeat prescriptions as it’s important that they’re supplied by the doctor before your medicine runs out. otherwise we cannot legally supply it.

We can send a reminder for a new prescription to you or your doctor when the last repeat has been dispensed to ensure there is plenty of notice before your prescriptions run out.

What do I do if I don’t want to take a particular medication or the doctor has told me not to take one for one or two doses?

Always check with your doctor to make sure it’s alright not to take a particular medication from time to time. There’s a description of each medication on the back of the pack to help you know which medication is which. It’s important that you know as much as possible about your medications including how to identify them. Ask one of our Pharmacists and we can help with this.

What do I do if I miss a dose?

Contact the Pharmacy or your doctor and you will be advised. In most cases you would just continue with the next dose, but this needs to be discussed.

Are there any special storage requirements for the Webster-pak?

All medicines should be stored safely away from children and not exposed to high temperatures or sunlight. We will advise any special storage needs.

What if I am going away or going out for the day. Can I take the Webster-pak with me?

Yes. Otherwise you might like to use the Flexi-pak. This allows you to tear off individual doses or a day or more of your medicines.

What if I am going on holidays for a few weeks?

You can ask for a disposable Webster-pak, so you don’t have to worry about keeping the folders together and bringing them into the pharmacy on your return.

How easy is Webster-pak to open?

Select the right time and day, then simply push the pills through the foil backing into a cup. There’s also a simple device called the Pil-Bob that helps to break the foil from the back allowing the pills to fall into it, making it easier if you have arthritis or your eyesight isn’t so good.

Most people have a weekly pack. What if I need something different?

Not everyone needs medications 4 times a day, every day. Your Webster-pak can be prepared to meet your needs so if you only have medications 2 times a day your Pharmacist might suggest a 2 weekly pack. The Pharmacist can label your pack to identify your specific dosage times, so it should always be as clear as possible.

Can more than one pack be supplied at a time?

Normally each folder holds one week’s supply but we can prepare as many packs as required.

What about Safety?

There are descriptions on the back to help with identification of medications. Ensuring you keep your Webster-pak and patient profile together are a great reference point in an emergency.